Cookie Policy
Learn about how MAGCOM uses cookies and similar technologies to enhance your experience on our platform.
Last updated: December 2024
1. What Are Cookies?
Cookies are small text files that are stored on your device when you visit a website. They help websites remember information about your visit, such as your preferred language and other settings, which can make your next visit easier and the site more useful to you.
MAGCOM uses cookies and similar technologies (such as web beacons, pixels, and local storage) to provide, secure, and improve our services, as well as to show you relevant content and ads.
Types of Technologies We Use:
- • HTTP Cookies: Small files stored by your browser
- • Local Storage: Data stored locally on your device
- • Session Storage: Temporary data for your current session
- • Web Beacons: Small images that track user behavior
- • Pixels: Code snippets for analytics and advertising
2. Types of Cookies We Use
We use different types of cookies for various purposes. Here's a breakdown of the categories:
Essential Cookies
These cookies are necessary for the website to function properly and cannot be disabled.
- • Authentication and security
- • Session management
- • Load balancing
- • CSRF protection
Analytics Cookies
These cookies help us understand how visitors interact with our website.
- • Page views and traffic sources
- • User behavior patterns
- • Performance metrics
- • Error tracking
Functional Cookies
These cookies enable enhanced functionality and personalization.
- • Language preferences
- • Theme settings
- • Form data retention
- • Feature toggles
Marketing Cookies
These cookies are used to deliver relevant advertisements and track campaign effectiveness.
- • Ad personalization
- • Conversion tracking
- • Retargeting campaigns
- • Social media integration
3. Third-Party Cookies
We also use third-party services that may set their own cookies. These services help us provide better functionality and analyze our website performance:
Google Analytics
Helps us understand website usage and improve user experience.
Cookies: _ga, _ga_*, _gid, _gat | Duration: 2 years
Intercom
Powers our customer support chat widget and messaging.
Cookies: intercom-* | Duration: 1 year
HubSpot
Tracks marketing campaigns and lead generation activities.
Cookies: __hstc, __hssrc, __hssc, hubspotutk | Duration: 2 years
Stripe
Processes payments securely and prevents fraud.
Cookies: __stripe_* | Duration: Session
4. Managing Your Cookie Preferences
You have several options for managing cookies and your privacy preferences:
Cookie Consent Banner
When you first visit our website, you'll see a cookie consent banner where you can:
- • Accept all cookies
- • Reject non-essential cookies
- • Customize your preferences by category
- • Learn more about each cookie type
Browser Settings
Most web browsers allow you to control cookies through their settings:
- • Block all cookies
- • Block third-party cookies only
- • Delete existing cookies
- • Set up notifications when cookies are set
⚠️ Important Note
Disabling certain cookies may affect the functionality of our website. Essential cookies cannot be disabled as they are necessary for the website to function properly.
5. Cookie Retention Periods
Different cookies have different retention periods based on their purpose:
| Cookie Type | Duration | Purpose |
|---|---|---|
| Session Cookies | Until browser closes | Authentication, security |
| Persistent Cookies | 30 days - 2 years | Preferences, analytics |
| Marketing Cookies | 30 days - 1 year | Advertising, tracking |
6. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will:
- • Update the "Last updated" date at the top of this policy
- • Notify you through our website or email if changes are significant
- • Request new consent if required by law
- • Provide clear information about what has changed
7. Your Rights
Depending on your location, you may have certain rights regarding cookies and tracking technologies:
- • Right to be informed about cookies being used
- • Right to consent to or refuse non-essential cookies
- • Right to withdraw consent at any time
- • Right to access information about cookies we use
- • Right to request deletion of cookie data
Contact Us About Cookies
If you have any questions about our use of cookies or this Cookie Policy, please contact us:
Email: [email protected]
Subject Line: Cookie Policy Inquiry
For more information about how we handle your data, please see our Privacy Policy and GDPR Compliance.